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10th July 2024


I was sent down to Brook from the hospital, and they saw me that day, even though my appointment took them over their closing time by over a hour. They was very kind and caring and explained everything perfectly. They made me and my partner feel calm and less panicked. Thank you for everything, you're incredible

Suggested improvements
Nothing, absolutely outstanding

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness