Share review of Amersham Hospital
I had appt for a small problem on my back, and was greeted by a dour faced receptionist.The doctor and nurse were excellent, a appt was made for removal of problem on my back, which was subsequently changed to 25th oct at 11.45.On the 13th oct I was sent a email saying about £160.00 cost for missing appt's ( I wonder why that would be ,maybe tell the patients)...Which didn't say what it was for! but had changed to the 19th oct..I phoned the hospital to be put through to a surly lady, who when I told her about the issue"said they are doing their best",I replied that ,they weren't doing a good job at all. I was given another number to call which was multiple choice again..and then a answerphone...still waiting for a response......And you wonder why people get upset!!!!!!
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You cannot remonstrate with anyone because they don't answer phones
You cannot email them direct because they don't give a email address