Reviews
Reviews
Abingdon Community Hospital
2024-06-25
Person
5
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024
Lovely friendly staff. I was seen, X-rayed and seen again within an hour and a half.
Abingdon Community Hospital
2024-06-25
Person
4
5
0
Review of Abingdon GP Out Of Hours Service
25th June 2024
Dr was kind
Abingdon Community Hospital
2024-06-25
Person
5
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024
Staff were efficient kind and professional
Abingdon Community Hospital
2024-06-25
Person
4
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024
Trish is an absolute treasure. The kind of person you want by your side when you are a bit stressed
Suggested improvements
More name badges please. There was just one lady on reception who was a little curt but no name badge so I really don’t know who she was. I said “I phoned you ( the clinic) earlier “ Her response was “no you didn’t, I’ve only just got here” Undoubtedly true but not the response to make you feel respected.
One small isolated incident. Everyone else was fantastic. Thank you. You stepped in when my surgery had no-one available for 6 days.
Abingdon Community Hospital
2024-06-25
Person
4
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024
Quick. Efficient. Informative and explained what the next steps were.
Suggested improvements
Nothing
Abingdon Community Hospital
2024-06-25
Person
5
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024
Seen and xrayed really quickly by lovely helpful, knowledgeable, caring staff. Also pleased that they asked for my pronouns. I'm very obviously female but feel it's important that health services are as inclusive as possible.
Suggested improvements
Please pay them all more and staff the service properly.
Abingdon Community Hospital
2024-06-25
Person
5
5
0
Review of Abingdon GP Out Of Hours Service
25th June 2024
The GP explained to me why I had to go to a and E
Suggested improvements
By my not needing to go to A and E
Abingdon Community Hospital
2024-06-25
Person
4
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024
Friendliness of medical team
Suggested improvements
The reception staff were sharp in tone and did not show empathy for those using the service for the first time. For example, whilst stood in the queue we were triaged but you had no privacy. I was then simply handed a clipboard with a pen but given no instruction at all, so when I’d completed it I went to the desk to ask if the form needed to be handed back in I was met with a sarcastic tone rather than a simple polite ‘yes please’. The reception staff seemed frustrated and it was only the start of their shift. I appreciate things are hard but it isn’t the patient’s/ fault. An elderly couple seemed confused about the process but no one offered to help them nor asked whether they’d like assistance.
Abingdon Community Hospital
2024-06-25
Person
4
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024
Staff very friendly and caring
Wait time very good
Suggested improvements
No improvements
Abingdon Community Hospital
2024-06-25
Person
5
5
0
Review of Abingdon Minor Injuries Unit
25th June 2024