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Written by a patient
19th September 2019


Each time I go to this GP there is an issue. I needed to see someone urgently after being discharged from the midwives post baby and I did not hear anything for 4 days because they kept getting my phone number mixed up. When I finally saw someone they told me I would need surgery for an issue I was having, didn't even discuss my options and sent me on my way with antibiotics which I did not need to take. I ended up not needing the surgery so I worried for weeks for no reason. When I registered my baby they said it would take 5 days, well 2 weeks later he still had not been registered. Then when we went for his vaccinations they had forgot our appointment and tried to blame me by telling me I had not checked in on the touch screen when I know full well I had. So we then had to wait another week for his vaccinations. Just so upset with the level of care we have received especially seeing as I am a first time mum, I do not need the extra worry on top of everything else. Very poor.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff