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26th August 2017


Ridiculous that to book an appointment today 22/8/17 the first appointment I can get is 13th Sept. Left the surgery rang up and could then have an appt next week.

7th September 2017
Response from Wawn Street Surgery

Thank you for your feedback and comments. At the point of any communication with the patient, the staff share the up to date information regarding appointments. However, such information is subject to change at any one time for various reasons, the most common being cancellation of appointments. We do sympathise with our patient's fustrations, and work closely with our Patient Participation Group to develop and improve services where appropriate. Our PPG welcomes new members and we would encourage our patients to play an active role in the future development of their practice. The practice is part of the Extended Access to Primary Care within South Tyneside. Please visit www.healthcollaboration.co.uk for more information regarding this new service.

Recommend
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