Share review of The Beacon Health Group
The Beacon Health Group
2016-07-07
Person
2
5
0
Written by a patient
7th July 2016
I find it more and more difficult to phone for an appointment as I am usually on hold, at my expense, for longer than 10 mins! I also find it totally unacceptable for a receptionist to ask me what the problem is - this is between me and the doctor. I recently phoned for blood results after a thyroid test and was told by the practice manager that all was okay which meant that my medication was working - I am not on any medication! How could she possibly give me this advice! I also find the turnaround of doctors unacceptable. I have been a patient since 1994 and the practice has changed so much