Queensview Medical Centre

Queensview Medical Centre 2024-07-09 Person 5 5 0

The whole experience was smooth and the GP was helpful. The receptionist I dealt with was a new member of staff and I'd just like to comment how professional and friendly she was. She'll be a huge asset to you.

Nothing. I was very happy with the service.

Queensview Medical Centre 2024-07-09 Person 2 5 0

Confusion seems to surround entering up to date information on patient record. On several occasions when ringing to confirm appointment with for example physiotherapist, the appointment having been previously given by the surgery is non existent!

Utilise the approach adopted by Sheila who is a shining example of efficiency.

Queensview Medical Centre 2024-07-02 Person 3 5 0

The surgery is at it's lowest. Drastic measures are required and yesterday.

I've been waiting for four weeks now for a simple email with physiotherapy exercices. Still waiting. I told the doctor that the situation is proving difficult to handle and I'm suffering not only physically but also mentally.... To my surprise the doctor wasn't phased by my worries and concerns and continued with the old "take some paracetamol". The only member of staff that cares and goes above and beyond is Lorraine. You should be proud of having her.

Queensview Medical Centre 2024-06-29 Person 4 5 0

It has definitely been easier to get appointments to see someone in the surgery for a while now. The system of releasing appointments at 8 and then 12 really helps as does the option of holding your place in the queue and waiting for the surgery to ring you back!

N/A

Queensview Medical Centre 2024-06-29 Person 5 5 0

As always Sam, the Practice Nurse, was thorough, explained it clearly and was absolutely brilliant in her care and service provided. Sheila was also her brilliant best as always in welcoming you to the surgery and providing appointments when needed.

More people like Sam and Sheila