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Queensview Medical Centre 2024-05-17 Person 2 5 0

Dear Queensview Medical, I am writing to provide feedback regarding my son, Zayd Khan's, appointment on Thursday, May 16th, 2024, at 10:35 am. While the appointment itself was satisfactory, I am disappointed to report that Zayd was not seen until approximately 40 minutes past his scheduled time. This delay caused him to miss his school lunch break. It would have been greatly appreciated if the surgery had been able to communicate the running late status and provide an estimated wait time. Zayd, being a young boy, was left waiting without any updates, which caused some confusion and frustration. I understand that unforeseen circumstances can arise, but a simple notification would have helped manage expectations and prevent any disruption to his school schedule. Thank you for your time and consideration. Sincerely, Mr. Khan

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