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24th May 2024


There was a long queue on the phone but I was given the option to press 1 for a callback. When I went for my appointment with Dr Bansal she was extremely thorough. She listened to my concerns, explained her thoughts on them and what would happen next to address them. She made me feel valued as a person and a patient. I have every confidence that she will do her best to resolve my issues.

Suggested improvements
I had an appointment the previous week which did not help me but I feel it was more to do with the way I described my symptoms rather than his failure

Experience
Involvement
Cleanliness
Staff
Appointment