Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
418
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-08-24
Person
4
5
0
24th August 2024
I got an appointment at a time and date I wanted. I was seen on time and everything went perfectly.
Suggested improvements
Nothing.
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind review! We are pleased to hear everything went smoothly and that you were seen on time. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-22
Person
4
5
0
22nd August 2024
The nurse who took my bloods was lovely and persevered. She listened to me and made me feel at ease, even when it became a little uncomfortable. (My blood didn’t want to drain that easily. It wasn’t the nurses fault, it was my veins!) Well done
Suggested improvements
More availability for blood test appointments. My preferred surgery is Beversbrook Medical Centre, but there was no avaliability, and even for Padford House Surgery, I had to wait a number of weeks.
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your thoughtful review! We are pleased the nurse made you feel at ease during your appointment. We appreciate your feedback on appointment availability and will continue to work to improve this. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-22
Person
5
5
0
22nd August 2024
The receptionist and phlebotomist nurse were very friendly and welcoming today.
Suggested improvements
All good at this visit
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind review! We are pleased to hear our receptionist and nurse made you feel welcome during your visit. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-22
Person
5
5
0
22nd August 2024
Was sent a link and could pick a suitable appointment date and time from a big selection.
Suggested improvements
As I always say on these… turn off the awful music in the waiting room!!! PLEASE
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback! We are pleased the appointment booking process was convenient. We will pass along your suggestion about the waiting room music! Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-22
Person
5
5
0
22nd August 2024
As always I found everyone helpful and polite .
Suggested improvements
As far as I was concerned you could not have done any better
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your lovely review! We are pleased to hear that our team was helpful and polite during your visit. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c