Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
420
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-04-14
Person
5
5
0
14th April 2024
Because it really is that goodmore
Suggested improvements
You need more chairs with arms please as it's really difficult for disabled folk to get up and down out of low chairs without arms
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind review! Your comfort and accessibility are important to us and we note your suggestion into adding more chairs with arms to better accommodate our disabled patients. Your input helps us improve, and we are very grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-04-12
Person
4
5
0
12th April 2024
I arrived for my appointment with a nurse to give bloods five minutes early. I was seen on time by a charming nurse who explained everything to me and satisfied that I was happy with the procedure.
All done in five minutes and on my way.
Test results were available in my online account within 24 hours.
Excellent service thank you.
Suggested improvements
In this case nothing!
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for sharing your positive experience! We are pleased to hear that everything went smoothly for you, from your appointment to receiving your test results promptly. We appreciate your kind feedback. Best Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-04-12
Person
5
5
0
12th April 2024
Everything was totally efficient and dealt with promptly, professionally and pleasantly
Suggested improvements
Nothing I can think of.
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you so much for your kind review! We are pleased to hear that your experience with us was efficient, prompt, professional, and pleasant. Patient satisfaction is a priority, and we are grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-04-11
Person
5
5
0
11th April 2024
I have always been able to get an appointment promptly and have experienced outstanding level of care by all staff members in the surgery.
Suggested improvements
Nothing, everything was great
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, We were pleased to hear about your positive experiences with us! Providing prompt appointments and outstanding care are a priority for our team. Thank you for taking the time to share your feedback, Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-04-11
Person
5
5
0
11th April 2024
Telephone follow-up appointment with the doctor.
Suggested improvements
May I have copy of my blood test results? Thank you.
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review and we apologise for the delay in responding to your enquiry. If you still require assistance, please do contact us. We can arrange a telephone follow-up appointment with the doctor to address any concerns you may have. Kind Regards, Julie Taylor - Operations Manager
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review and we apologise for the delay in responding to your enquiry. If you still require assistance, please do contact us. We can arrange a telephone follow-up appointment with the doctor to address any concerns you may have. Kind Regards, Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c