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Patford House Surgery Partnership
2024-09-07
Person
3
5
0
7th September 2024
The nurse was friendly and helpful managed to get my blood with minimal problems, no problem booking in as it's all done on a check in screen
Suggested improvements
Phone calls always take too long to get answered and to long to get a GP appointment to speak to or be seen by one
9th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review. We are pleased to hear that your experience with the nurse was positive and that the check-in process was smooth. We apologise for the delays you have encountered with phone calls and GP appointments, your feedback is valuable and we will continue to work on improving our communications processes. Kind Regards, Julie Taylor - Operations Manager