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Patford House Surgery Partnership
2024-04-23
Person
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23rd April 2024
I don’t know why you are sending this to me as my appointment was cancelled- the receptionist was unable to reschedule my appointment, so I don’t know for what purpose they are there. She told me someone would ring me to book another appointment and I have heard nothing
Suggested improvements
I haven’t got time
17th May 2024
Response from Patford House Surgery Partnership
Dear Patient, We apologise for the inconvenience caused by the cancellation of your appointment and the lack of follow-up. We are committed to ensuring better communication in the future. If you have any further concerns, please do contact us at julie.taylor167@nhs.net. Kind Regards, Julie Taylor - Operations Manager