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Patford House Surgery Partnership
2023-06-01
Person
4
5
0
1st June 2023
Francesca was extremely helpful on the phone call. She was efficient and caring. Exactly what I needed at the time.
The call back facility is a vast improvement as I was 18 in the queue!
Just now need a real human voice instead of a robot on the phone messages.
Suggested improvements
Replace the robot with a real human voice on the phone messages.
20th June 2023
Response from Patford House Surgery Partnership
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager