Share review of Patford House Surgery Partnership
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Patford House Surgery Partnership
2022-03-25
Person
1
5
0
25th March 2022
This surgery platform house calne , not confusing with beaversbrook medical centre
Do not engage with patients or offer any solutions
Suggested improvements
Take time to listen
Understand patient’s feelings and frustrations
Out words into actions
Do a proper examination before dishing out medication
28th March 2022
Response from Patford House Surgery Partnership
Dear Patient - We are so sorry to hear of your dissatisfaction with our patient services. I would be very keen to discuss further and as your message is anonymous I would be pleased to hear from you on julie.taylor167@nhs.net so that we can discuss the matter further. Many thanks - Julie Taylor - Complaints Lead - Patford House Partnership