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Patford House Surgery Partnership
2022-05-13
Person
2
5
0
13th May 2022
Despite doing the Doctorlink on Monday I am still waiting to speak to someone about an appointment- 5 days later!
Why you can’t just make an appointment is beyond me
Suggested improvements
Make appointments over the phone and in person
16th May 2022
Response from Patford House Surgery Partnership
Good Morning Dear Patient, Thank you for taking the time to write this review and we are very sorry to hear you have not received a prompt response to DoctorLink. As your message is anonymous I am unable to resolve here but I would welcome the opportunity to look further into this matter. If you would like to email me on julie.taylor167@nhs.net I would be very happy to pick up on this in order to resolve. Many thanks - Julie Taylor - Complaints Lead - Patford House Partnership