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18th May 2024


I love Patford House. Its like going back in time before the disastrous partnership. Lovely receptionists. Smiley relaxed patients who chat to each other. Such a massive contrast to Beversbrook. Nurse Jordan Willis is a breath of fresh air. Absolutely lovely. Dr Church was very nice and caring, and I never once felt rushed. This was actually two appointments as Dr Church asked for a blood test and I was given an appointment the very next day with Jordan. All in all, my experience, at a difficult time for me, was very relaxed and I felt that the staff actually cared.

Suggested improvements
As the partnership looks like its here to stay, the only thing that could be better in the future would be if all my appointments were at Patford House.

24th May 2024
Response from Patford House Surgery Partnership

Dear Patient, We are very pleased to hear about your positive experience at Patford House! Providing a welcoming and caring environment is important to us, and we are glad you felt supported during your appointments. We will be sure to pass on your kind words to Nurse Jordan Willis and Dr. Church. Best Regards, Julie Taylor - Operations Manager

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