Share review of Patford House Surgery Partnership
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Patford House Surgery Partnership
2022-03-24
Person
1
5
0
24th March 2022
Waiting 40mins for the phone to be answered , not getting to see the doctor that knows your history .
Suggested improvements
Answering the phones?
28th March 2022
Response from Patford House Surgery Partnership
Dear Patient - We are so sorry to hear of your dissatisfaction with our patient services. I would be very keen to discuss further and as your message is anonymous I would be pleased to hear from you on julie.taylor167@nhs.net so that we can discuss the matter further. Many thanks - Julie Taylor - Complaints Lead - Patford House Partnership