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10th June 2022


I rang to get an appointment, was told to to use Doctor Link. The lady on the phone explained how to use it and how to sign up and that I would be seen if needed. Four hours later I was in to see the GP and was actually seen ahead of schedule! Really impressed.

Suggested improvements
Nothing

13th June 2022
Response from Patford House Surgery Partnership

Good Morning Dear Patient - Thank you so much for taking the time to write this review, it is welcomed and much appreciated. We are delighted to hear that the Doctorlink service, which is open to all patients, worked very effectively for you and that you were seen in a responsive and effective manner. With best wishes - Julie Taylor - Patford House Partnership

Experience
Involvement
Cleanliness
Staff
Appointment