Share review of North Shore Surgery
North Shore Surgery
2022-06-24
Person
1
5
0
24th June 2022
NOT ABLE TO SEE A DOCTOR IN 8 MONTHS RUDE RECEPTIONIST WITH LACK OF KNOWLEDGE. NURSE PRACTITIONEE THAT DIDNT KNOW WHAT MY XRAY RESULTS MEANT I HAD TO ASK FOR IT TO BE PRINTED SO I COULD DESIPHER THE LIST IS ENDLESS IN MY VIEW A VERY UNSAFE PRACTICE
Suggested improvements
MORE TRAINING MORE EMPATHY.MORE STRINGENCY WITH RECRUITMENT MORE INPUT OF MANAGEMENT BETER SYSTEM FOR COMPLAINTS AS I CANT FIND PRACTICE MANAGERS NAME. AS FAR AS CONSIDERATIO OF MENTAL HEALTH (THEY HAVE NONE) IN FACT IN THE CONVERSATION THIS WAS BROUGHT UP FOR NO REASON IN A DEROGATORY WAY. DESPERATE SERVICE