Reviews
Unable to arrange appt over phone for same day, which was urgent. Presented myself at surgery and was able to see duty doctor within less than one hour. A satisfactory outcome.
Thank you for your feedback. We have made some changes to our appointment system to help deal with workload, for patients to plan their appointments and those who need to be seen that day. You can still book advance appointments for routine reviews or follow ups, but we also now have an emergency clinic for anyone who urgently needs to be seen on that day. We will be monitoring this closely.
Prompt and friendly "service".
Concerns taken seriously and dealt with sympathetically.
Thank you very much for your positive review.
Everything was good from start to finish. The staff are extremely professional, considerate and most accommodating when it comes to arranging appointments etc. Both my husband and I have been totally supported through our illnesses.
A excellent team and G.P.
I am very happy with my care at Newlands Surgery.
Thank you for your positive feedback.
Doctors very good and understanding but the woman on the pharmacy is very abrupt and can be rude at times I know people that have said the same but not had the nerve to complain.
Thank you for your feedback. I would be more than happy to discuss this further with you, please contact the surgery and ask for the Practice Manager.
Resources
Short link to review Newland Surgery: http://iwgc.net/ecge4