Reviews
Very well organised.
Computer booking system fails alot.
Best practice I have ever been to.
Thank you for valued feedback. Unfortunately the computer booking system is an add on feature which we dont have any control over but I will feedback you concerns.
prescription telephone line could be open for longer
Thank you for your feedback. We have discussed this as a Practice and it was decided that due to the every increasing workload in the dispensary the staff need time to dispense the medication when the telephone line is not open. I hope that you understand we need to make sure that no errors are made.
Very good doctor who does not rush you.
Thank you for your feedback
- The time that is allocated for clients to phone regarding prescription is rather short 9-11 am.
Its almost impossible to call you if you have part time and cannot use your phone during this time.
- When phoning reception it takes a long time for them to answer the phone. In the past few months I have rung for at least four minutes before its answered. Thank you.
Thank you for your feedback. We will be contacting our telephone provided to find out a solution to this problem.
Nice, efficient nurse. Doctor who is caring and organised.
Resources
Short link to review Newland Surgery: http://iwgc.net/ecge4