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Written by a patient
17th March 2015


First a specific example. I asked the practice dispensary via email for a repeat prescription during the weekend and standard practice is that it would have been available for collection 2 working days later. In fact the medication was ready after only 24 hours and this made collection possible for an unprogrammed visit made on the offchance during a visit to Sherborne. This saved a special visit later in the week; so full marks for this. More generally, I suffer from a number of conditions that make my health on the fragile side of good! As a result a cold usually affects my sinuses and then quite quickly my respiratory system. At the age of 76 this can give cause for concern. My nominated GP arranged for an appointment at short notice and the medication given as a result cleared up the condition over a 2 week period. Without such speedy assistance my condition would have been much worse. I cannot commend the Newland Medical Practice highly enough for the way my health care is managed by the team in general (doctors, nurses, receptionists and dispenary staff)and by my nominated GP in particular.

Recommend
Involvement
Cleanliness
Staff
Appointment