Share review of MIAMI clinic Durrington

MIAMI clinic Durrington 2016-02-04 Person 4 5 0

I attended the MIAMI Clinic following an accident which resulted in a small, but deep cut to my hand. The receptionist at The Strand Surgery was very helpful as all of the Practice Nurses were fully booked when I telephoned first thing in the morning, therefore arranged for me to attend the MIAMI clinic late afternoon. I was happy to do as I did not feel that I should be taking up valuable time at A & E with a small cut and understood that the clinic was to take pressure off A & E and GPs. The MIAMI Clinic receptionist was very friendly and helpful. The Dr that I saw was also very friendly, he inspected my hand and told me that as the cut was so deep it required suturing. He was very willing the suture the wound himself but could not find a suturing kit!! He made enquiries and was told that the MIAMI Clinic was UNABLE to suture wounds due to insurance!!! I therefore had to attend A& E after all but due to the time taken from when I cut my hand to seeing a practitioner who COULD suture it, the wound was no longer 'raw' and I had to have it scrapped out and any dead/healing tissue removed to take the wound back to the state that it would have been immediately after I injured myself. He then sutured my wound, cleaned it up and dressed it The A & E doctor was not impressed that the MIAMI clinic could not suture a small wound and informed me that it has taken him three times as long to treat me due to the delay. I was told to book an appointed with my local practice a week later to have them removed and said (assuming that I would be going to the MIAMI Clinic for this), that if the Clinic could not removed the sutures then it should be shut down!! It is very unfortunate that policy prevents GPs from suturing small wounds as I wasted the Clinic Doctor's, the A& E staff and my time. Perhaps this policy should be reassessed as treatment as above would take a lot of pressure off A & E. I can not fault the staff at all but I can not understand why the Minor Illnesses and Minor INJURIES Clinic can not perform this treatment. Minor Injuries is therefore totally misleading. If such treatment was available I think the Clinic could be a success. Such a shame......