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12th August 2024


I only put good & not very good , because my husband needed his 3 monthly injection, & although I can manage to get him in & out of the car he is 86 & I am 81 sometimes it can be a struggle. I enquired if there might be a member of staff available to give me some assistance if I needed it but was told that no staff are trained for this role. This means that in future I will have to have a nurse visit to administer the injection, when all I really require is someone to steady my husband if necessary. Something like this I feel needs discussion within the practise.

Suggested improvements
Yes have a member of staff trained to assist patients with mobility problems.

Experience
Involvement
Cleanliness
Staff
Appointment