Langham Place Surgery

11 Langham Place, Northampton, England, NN2 6AA Also known as: Dr Sefton and Parthers 2,175 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 21 of 397
 
3rd July 2024


I had a follow up appointment with Dr Latif to discuss starting a new treatment. He asked my opinion on different options and I felt fully involved in the Devon’s made. I felt he listened to what I had to say and was reassuring to my worries.

Suggested improvements
The surgery appeared generally clean but there was clutter on shelves in the Drs room.

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd July 2024


I called at 8am was20th in queue I believe I got an appointment because I had to call 111 the night before.

Suggested improvements
Make more appointments available

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd July 2024


Takes a lng time to get appointment - lots of triage questions

Suggested improvements
Some of the questions were uneciserilly repeated

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd July 2024


Excellent service

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd July 2024


There are always many in the telephone queue which results in appointments going before you get through. They have a ring back but not 100% reliable

Suggested improvements
Make more bookable in advance appointments available, if your GP says come back in x amount of weeks you should be able to book an appointment for that

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 21 of 397

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Resources

Short link to review Langham Place Surgery: http://iwgc.net/ecbrl