Langham Place Surgery

11 Langham Place, Northampton, England, NN2 6AA Also known as: Dr Sefton and Parthers 2,179 reviews

Reviews

Recommend
Involvement
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Appointment
 
Page 138 of 398
 
25th September 2023


Got a same day appointment after being advised to ring at 8am. Stacey really listened to problems dad was experiencing and prescribed suitable meds to help get on top of his chest problems which have worked really effectively over the weekend. Really grateful (and relieved!) for prompt help again from team at Langham Place.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
25th September 2023


Unless you know exactly which days your preferred GP is in it is difficult to keep continuity going with ongoing treatment. Reception are generally very understanding but their hands are tied so unless you can come up with something that cannot wait it is very difficult.

Suggested improvements
When you telephone in, there is an option to stay on the line or request a call back the recording does not let you know where you are in the queue ahead of making your decision. e.g if I knew I was 4-8 in the queue I would hold onto the line.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th September 2023


The doctor was very helpful and clear about my diagnosis and treatment options n

Suggested improvements
There was nothing that could have been better everything was excellent

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
25th September 2023


Was able to book a blood test online, helpful communications via text message, seen promptly at my appointment time. All staff were friendly and helpful.

Suggested improvements
It would be nice to see the self check in screen back but I understand why it was removed.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th September 2023


Stacey is a really great nurse, really reassuring and always gives stickers to make the kids at ease

Suggested improvements
Great keep doing what youre doing

Experience
Involvement
Cleanliness
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Appointment
 
 

Page 138 of 398

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Resources

Short link to review Langham Place Surgery: http://iwgc.net/ecbrl