Share review of Langham Place Surgery
Langham Place Surgery
2023-11-01
Person
4
5
0
1st November 2023
Appt was made by the doctor..
when trying to book for an appointment especially on the day..even if 8.01am..ur 20+ in the que...and on hold..if u choose to hold..there isn't an option to how far down the list u are to get a call back as the fear of loosing Ur place .plus on 4 accessions on hold..then getting cut off 30 + mins into waiting..
And when u do get a call back there are no places...so VERY Disillusioned WITH THIS MORNING SYSTEM.. especially if Ur not talking to a receptionist in the 1st 10-15mins Ur pretty much not going to get an appointment that day..
Plus..no option to go on line and book a Dr appt..only bloods/nurses
Suggested improvements
Now there is no pandemic..
Open up appointment s as everytime I get a f2f appt no matter the time of day..
The number of patients in the surgery u can count on one hand
Very disconcerning