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19th June 2024


My appointment was scheduled by text message as a telephone conversation I waited for 2 hours and nobody rang later that same day I received a text message saying I never turned up for the appointment so it has been cancelled.

Suggested improvements
You could have rescheduled my appointment when I rang your surgery later but was told I must make another appointment even though I had waited 9 days for this appointment.

Experience
Involvement
Cleanliness
Staff
Appointment