Share review of Langham Place Surgery

Langham Place Surgery 2024-01-10 Person 1 5 0

It took 1.5 hours to see a doctor. Arrogant receptionists. Disorganised establishment. No updates to the patient about the situation. Blame culture.

Don’t book patient appointments for a particular time if you are not able to see them for another hour. Eliminate the double standard, meaning, patients have 15min from the appointment time to arrive at the surgery otherwise their appointment slot is lost. Same principle (of max. 15min delay) should be applied to doctors but instead there’s no ownership and meaningless excuses given.