Share review of Langham Place Surgery
Langham Place Surgery
2023-11-01
Person
3
5
0
1st November 2023
Pre booked appointment with dr which was difficult to get initially as had a
To see specific GP for continuation and update on other services but all went well in the end very thorough and considerate however I had in totally had to log a complaint to receive care hence the need for continuation of GP in the first place. Receptionists and I’ve worked within that role at other surgery’s are uncaring, verging in rude mostly and unhelpful I’ve noticed in the surgery in 2023 especially, this is mostly with new staffing but unacceptable and is an off put when you know you’ll have “issues” every contact often being made to feel bad for asking for help . Dr Bundock has on my appointment last night gone above and beyond however
Suggested improvements
See above