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Written by a patient
23rd November 2015


I have been registered at this practice since my birth a long time ago and have no desire to move, but that is changing. I think the practice is excellent in many ways and has been very helpful. I come to the practice because I want to see the doctor that I am registered with, this has proved absolutely impossible since September, true, I have been offered appointments with other doctors but I want to see the doctor that I feel happy with and the doctor that I trust - Dr Sefton. I resorted to registering online to see if that helped but so far I have never logged on to see even one appointment for him on the system. So I wait and keep trying online, the thought of that awful battle at 8 in the morning is so demoralizing and so depressing. You may say that if I haven't seen a doctor in all that time and am still able to type this, then it cannot be serious - maybe not, I just hope I am never told "You should have come sooner!". Apart from making appointments - which I literally dread - I am very happy with the practice and will continue to attend as long as Dr Sefton is still there, when he decides to go, I will consider moving surgery to one closer to my home. Rant over, thank you for what you do, just wish the appointment making was more pleasant.

Recommend
Involvement
Cleanliness
Staff
Appointment