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Written by a patient
22nd March 2016


the surgery has a booking system of phoning on the day, it took me 26 minutes to get through to the surgery to be told all appointments have already gone. when i asked to make an advanced appointment i was told there wasn't any until the following month. i'm happy to book an advanced appointment, as my problem isn't an emergency but to have to wait over a month is ridiculous. i'm very tempted to go to out of hours as it appears like you get seen sooner than at the surgery

Recommend
Involvement
Cleanliness
Staff
Appointment