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13th September 2024


The appointment system is the same in many places, queuing for long period. However the ring back call worked well after being 16th in the queue.

Suggested improvements
My appointment was for 8.30am and was under pressure with rush hour traffic. Made it on time but sat until 8.45am to be seen. Thereon everything fine but no apology for lateness.

Experience
Involvement
Cleanliness
Staff
Appointment