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14th November 2023


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Suggested improvements
My criticism is that my appointment was at 3.15, by 3.45 I had been given antibiotics from the gp which he apparently sent to the pharmacy. At 6pm when I went to the pharmacy they didn’t have my prescription, so I had to go the evening without the antibiotics, when I called reception today I was told the tablets received at the pharmacy at 7.55pm. I think that’s disgusting. It’s a good thing I wasn’t in agony as I had no way of getting the medication I needed. Very disappointment on timing. I don’t know if this long time is normal practice or if the gp hadn’t clicked the button needed. But for some people, the length of time can make a huge difference.

Experience
Involvement
Cleanliness
Staff
Appointment