Share review of Langham Place Surgery

Langham Place Surgery 2024-01-27 Person 4 5 0

Normally it is really difficult to get a appointment or even through to the surgery, especial if you work or have children to get to school. The call back system is occasionally in place and this makes it easier. The normal on hold music affects my mental health. I have recently been very poorly and even then with a 111 call saying I needed an appointment I could not get one which meant a&e, a long wait, sent to the Springfield centre who prescribed antibiotics I couldn't take and then the wrong ones. This took a large amount of hospital and my time which should have been done at the doctors. Often I do not bother going to the doctors and definitely don't follow up with the treatment. This time the calling system was in place, I was called back really quickly just after 9am I think and an appointment was booked for a couple of days time which suited me perfectly. The difference this made to me mentally (and the associated physical symptoms of anxiety) was amazing. This is how it should be.

Have more appointments and easier to access appointments.