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19th August 2024


I called the surgery on Wednesday 7th august 2024 and got my appointment booked in 5 minutes after speaking to the lovely receptionist. My appointment was booked for Friday 15th of august and I was very happy to be accommodated so quickly. The doctor was extremely professional and discussed my issue with me with great clarity. Due to the nature of the appointment, the doctor asked if I wanted someone present in the room, which was reassuring.

Suggested improvements
I felt bad for the doctor as the room was quite hot, it was a comfortable temperature as a visitor. My partner coincidentally had an appointment on the earlier (9:00) on same day and saw a dead rat outside of the building, however, it was removed by the time I had my appointment (14:15)

Experience
Involvement
Cleanliness
Staff
Appointment