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5th March 2024


Doctor lovely. Getting an appointment was a joke. Only got one as I was asked to call 111. Then suddenly one was free. Doc said my prescription would be there in an hour but after calling at the chemist 3 hours later it hadn’t even been signed. Then it was too late for that day as the chemist closed at 6pm. Could be avoided as it meant that was my 3rd call to the surgery

Suggested improvements
Making sure appointments are signed Lift works for downstairs rooms The reception staff are cheerful

Experience
Involvement
Cleanliness
Staff
Appointment