Share review of Kings Heath Practice

Kings Heath Practice 2019-09-17 Person 2 5 0

Attempting to get an appointment at this surgery is a nightmare. You have to phone at 8am on the day you need to see a dr and initially request a call back from the Dr before you are even considered for having a face to face appointment with a GP. Very often even if you start trying to get through to the surgery at 8am by the time you get through there are no more phone back appointments available that day. There isn’t a specific Dr actually allocated to be at this surgery on a regular day to day basis so you never get to see the same Dr .This means that there is no continuity in your medical care which I consider is particularly problematic if you have a long term medical condition or disability There is only ever one Dr on duty at the surgery at any time. Last week when I phoned to get a call back appointment from a GP I was actually informed by the receptionist that there were no Drs on duty at the surgery that day.