Greystone House Surgery

99 Station Road, Redhill, Surrey, RH1 1EB 604 reviews

Reviews

Recommend
Involvement
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1st November 2022


Always on time. Very professional and make you feel comfortable specially when you don't like the needles. Clean and friendly

Suggested improvements
Nothing really

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st October 2022


I sent a message online Sunday, The doctors phoned me Monday morning, they were very concerned and I was given an appointment within 20 mins, you can’t get a better service than that!

Suggested improvements
Nothing! I couldn’t have had better care

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th October 2022


Staff is very rude and unfriendly and unhelpful

Suggested improvements
They cancelled my appointment for 10 min late and i am a disabled person

Experience
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Cleanliness
Staff
Appointment
 
12th October 2022


Went for advice and support re: poss adhd referral for 15 year old son, struggling with mental health issues. Felt dismissed, sent away with a few websites. Told the school had to do the referral, even if that’s the case, very much made to feel like I was one of THOSE mothers.

Suggested improvements
Listened a bit more, have been a bit more sympathetic towards a struggling teenager

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
30th August 2022


I had minor surgery with Dr Patel and nurse Teresa. Both put me at ease and we’re very calming during the procedure. I saw Teresa again a week later when I had my stitches removed. She was very gentle and reassuring. I previously saw Teresa to have staples removed after a knee replacement. She was very kind and gentle then too and is an asset to the surgery.

Suggested improvements
Nothing.

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Involvement
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Rating not given.
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Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Greystone House Surgery: http://iwgc.net/eccjk