Greystone House Surgery

Greystone House Surgery 2016-11-09 Person 4 5 0

I always receive good service at this doctors surgery - but felt a little bit frustrated after my visit today - doctor advised I needed blood test was advised that this cannot be done until 23 November as phlebotomist is on annual leave next week - surely there should be someone to cover staff holidays?

Greystone House Surgery 2016-10-31 Person 5 5 0

Most of my dealings with the surgery have been for my children where I have always managed to get the same day appointment if needed. All the staff including receptionists and the nursing team are highly professional, polite and caring.

Greystone House Surgery 2016-10-25 Person 2 5 0

Good clinical care but poor admin support. Time-critical repeat prescriptions delayed. Staff reluctant to arrange necessary treatment.

Greystone House Surgery 2016-10-20 Person 4 5 0

Great range of online services. Friendly and helpful reception staff. I would happily see any of the drs at this surgery as every one I have seen for either myself or my children have been great. Fantastic care when it comes to children and babies. I have always been able to get a same day appointment for the children if it was needed. The only negative about the surgery is accessibility. There is no car park and you have to park in a pay and display which is a hassle when you are carting children and buggies generally and even worse when you have a poorly child and no change for a car park because you didn't plan on needing it! It just makes a quick trip to the Dr a lot more stressful than it needs to be.

Greystone House Surgery 2016-10-19 Person 4 5 0

I had bloods taken this morning. Early so no reception staff so that is why they had a low rating. The young lady that took the bloodshot was very good giving a pain free experience. Making me feel at ease throughout my appointment. Please pass on my thanks x x x Yvonne 8.00 am appointment x x