Greystone House Surgery

Greystone House Surgery 2016-12-22 Person 5 5 0

Alw to quell any ays most professional & helpful. My DR contacts Joe |McGilligan and occasionally Patek Patel always listen and give the best possible good counsel & reasssurance to quell any uncertainty. A brilliant very friendly practice run by true professionals keen to ensure their patients leave satisfied they have received the best possible solution. Support nursing staff also great and help putting the icing on the cake nothing too much trouble. TM 22/12/16

Greystone House Surgery 2016-12-21 Person 4 5 0

Dr McGilligan - excellent knowledge and humour. Thanks

Greystone House Surgery 2016-12-17 Person 4 5 0

My GP dr Patel is very helpful, approachable ,and listens. Very good treatment.

Greystone House Surgery 2016-12-15 Person 5 5 0

Needs to improve to update personal information on patient' s medical records and to communicate via electronically regarding for example " cancellation of a routine appointment"

Greystone House Surgery 2016-12-15 Person 3 5 0

Excellent care delivered by first class doctors. The surgery appointments system feels like it has been designed to delay or prevent patients from seeing a doctor. Whenever I have tried to make an appointment to see my doctor I have been told that the doctor is unavailable for a week. The receptionist will then try to persuade me to see a nurse and when pushed will agree to a doctor telephone consultation the next day. The reception staff will arrange an earlier appointment provided it is urgent, the problem with this approach is that like many people I don't like to declare any medical problem urgent unless it is an emergency in which case I suppose I should attend the hospital. I believe surgery reception staff should facilitate a welcoming easy appointment system so that patients are seen and treated quickly.