Greystone House Surgery

Greystone House Surgery 2017-09-12 Person 4 5 0

Having initially made a telephone appointment, (which was received three hours late), the Doctor made a further appointment for me to come in later in the afternoon. I thought this was excellent service. On arrival, the self check in station was not obvious or well signed, (I am new to this surgery), so I was waiting to see the receptionist when the Doctor intercepted me from the waiting line and took me through to the consulting room. Again, I thought this was excellent. I was pleased to be told that I could have a minor procedure there and then and I left ten minutes later having had my problem resolved.

Greystone House Surgery 2017-09-04 Person 5 5 0

Dr McGilligan and his assistant were great! He was very informative and friendly. The procedure went very well with minimal pain. Highly recommend!

Greystone House Surgery 2017-09-04 Person 3 5 0

Telephone Appointment made via EMIS patient access for telephone consultation(s) on 18 August 2017 and 4 September 2017. Both appointments were totally ignored by the surgery. NO call(s) and NO Explanation for Not calling either !

Greystone House Surgery 2017-08-21 Person 4 5 0

Very thorough consultation and gave me as much time as I needed. Had to wait 20 mins for my appointment but it was worth the wait!

Greystone House Surgery 2017-08-17 Person 5 5 0

The reception staff are outstanding, I can not paradise them enough, they have always been very accommodating and understanding of trying to fit in appointments, even last minute. Thank you ladies for all your hard work and representing the surgery in a professional and outstanding manner.