Greystone House Surgery

99 Station Road, Redhill, Surrey, RH1 1EB 604 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 19 of 106
 
5th October 2021


The nurse I saw was lovely, she apologised for the delay and really calmed my nerves. She explained everything really well and was very reassuring. She was chatty which helped to relax me. Absolutely lovely experience

Suggested improvements
The system used to log in is very slow. You often have to wait a while after pressing a button before it gets to the next screen. It takes too long to log in

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th September 2021


I’ve never had a problem with Greystone House from the receptionists to the doctors they’ve all been polite and helpful and nothing is too much trouble. I saw Dr Leung yesterday afternoon ( he’s my GP) and he such an amazing doctor the compassion he shows is second to none. He’s very kind , caring and supportive just what you need in a GP .

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th September 2021


Takes a long time to get through to make appointments also not able to book more than 1 week at a time

Suggested improvements
Waited 3 weeks for a blood test and then told the results were just for cholesterol My blood test was supposed to be for thyroid results to ascertain which tablets I should be taking

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th September 2021


I have never had any issues with the surgery. On 2 specific occasions recently (for the same problem) I managed to get a telephone appointment and was then offered an appointment to come into the surgery within a couple of days - the second one for the treatment I needed.

Suggested improvements
can't think of anything

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th September 2021


I've been a patient here for over 25yrs and feel thoroughly looked after

Suggested improvements
Spare face masks on entry, as i noticed someone come in not wearing one

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 19 of 106

Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Greystone House Surgery: http://iwgc.net/eccjk