Greystone House Surgery

Greystone House Surgery 2021-11-10 Person 5 5 0

Requested an appointment and received a call back the same day. They were very accommodating about working around my work commitments.

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Greystone House Surgery 2021-11-09 Person 4 5 0

Sophie, the nurse practitioner I deal with and my GP are first class. The system for communication and booking etc is extraordinarily flexible and efficient.

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Greystone House Surgery 2021-11-04 Person 4 5 0

While I did manage to have a doctor patient appointment and was advised the reason I couldnt hear was because wax was in one I was horrified to be told there was an 18 month waiting list to see somebody or I had to pay spec savers £30 which turns out when I phoned was £55. This was a simple service conducted by a nurse free of charge in the past. How many more things are we going to have to Pay for!!!! Bad enough you have to beg to have a face to face apppointment. I thought the NHS was free from point of delivery obviously NO MORE!!!!

Taken out the wax

Greystone House Surgery 2021-11-04 Person 5 5 0

Reassuring receptionist when I called for appointment. My consultation with Gp was excellent.He listened to everything I had to say , gave me his full attention and explained everything throughout my examination. Discussed my symptoms and treatment which was so reassuring and put me at ease . Thankyou for providing a great service during this difficult time.

Nothing at this visit

Greystone House Surgery 2021-11-02 Person 5 5 0

Very helpful surgery from reception through to the doctors and nurses. I wanted to especially mention Teresa the nurse as she is such a lovely caring person. I have been having dressing changes for a couple of weeks and can say it’s a delight going as she is excellent at her job. Today I went for my dressing and as I was waiting to be called I received a text telling me to book with GP for my flu jab. I happened to mention this to Teresa and she asked if I would like it there and then! Perfect, saves another appointment and freeing up another slot for someone else. Thank you

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