Reviews
First of all I was waiting for my appointment 30 minutes and it really made me anxious as I had to be at another place on time. The GP was kind but I felt not listened to completely,especially when asking for additional tests which she said they can be done at certain times and never followed me with details of them. She was actually discouraging me while I was expecting support. Furthermore her question about my health were brief and very basic.
Although my appointment was supposed to take 30min in total (including check of my newborn) GP was done in 15 minutes.
First I must say I had no interaction with the receptionist today. However I was attending to Jackie, the ultrasound technician who made me feel comfortable and relaxed atmosphere with conversation.. Thank you for your exceptional service.
Person was not hurrying allowing proper time for assessment of problem and recommended appropriate thanks Phil
Follow on appointments were made direct with the GP concerned so no endlessly queueing on a telephone call
Great practice but hard to get an appointment for shall we say knee injections I do agree it’s strange times and you’re all working hard just thought there may be a better way to help these people.
Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Greystone House Surgery: http://iwgc.net/eccjk