Reviews
The care I received for my daughter at Greystone House today was excellent. I phoned up at 8.30 in the morning and the receptionist offered us a choice of appointments for the same day. The surgery was clean and our appointment was on time. The GP we saw was thorough and spent time explaining his diagnosis and the treatment being offered, and in particular he took time to speak to my daughter and reassure her. Overall, a very positive experience.
When phoning to make an appointment it does take a long time to get through. You must know the peak times so why not have 2 or even 3 people answering phones during those periods? However when you do get through I have found the receptionist very friendly and extremely helpful. All the Doctors I have seen at this practise are excellent.
Great service for flu jan service at weekend and very short wait.monly problem with this surgery is getting an appt. in the first place. You regularly have to wait on hold for ages - for example I have tried 3 times today and was holding for more than 15 minutes each time until I gave up. I appreciate you are busy but so are some of us patients!
Please keep the good work that you all do thank you .
This was for the flu clinic and it was very quick and efficient
Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Greystone House Surgery: http://iwgc.net/eccjk