Share review of Greystone House Surgery

Greystone House Surgery 2021-01-27 Person 2 5 0

Receptionist publicly humiliated me via an intercom out in the street i am hard of hearing the road is very busy and i could not hear what she was saying she started shouting out medical questions that passers by were listing to but i couldn't hear. When I made a complaint to the practice manager the reception staff ganged up together and tried to turn it on me being rude and escalated a complaint about me. They are not doctors, they answer the phones and they make appointments ! I did not even get into the building. I am thinking about making a complaint of discrimination under the equality's act

Train your reception staff better, remind them that doctors do actually train for many years to do what they do .