Share review of Greystone House Surgery
Greystone House Surgery
2024-03-04
Person
3
5
0
4th March 2024
If you need to see a doctor you have first to tell the receptionist what is wrong with you, which can be very embarrassing. She then passes the message to one of the doctors who then decides whether you need an appointment. This is not good enough, ill people need to see a doctor not just receive a phone call. My husband recently had a mild stroke and Grteystone were no help at all, after three telephone calls and a letter explaining things, he eventually got an appointment to see a doctor to follow up with the medication prescribed by the hospital. Are all doctors like this now-a-days?
Suggested improvements
Let patients see a doctor if they need to not just telephone call.