Ealing Park Health Centre

Ealing Park Health Centre 2023-03-09 Person 4 5 0

Great care , great doctors, especially for kids. No time for preventative care though due to limited resources.

Having more urgent appointments available per day would be great.

Ealing Park Health Centre 2023-03-04 Person 4 5 0

a good surgery not always easy to get an appointment when appointments offered often weeks to wait however when explanation given they do listen well

longer more flexible working hours

Ealing Park Health Centre 2023-02-24 Person 4 5 0

Everything is great about this center. The only thing that can be improved is how busy they are. But when I have need an urgent appointment I have always got it. I feel that all the proffesionals in this center have helped me to improve a lot my health condition. So, I am really grateful for this.

As daid above, the center seems to be really busy. That doesn't affect the quality of the service they provide.

Ealing Park Health Centre 2023-02-17 Person 2 5 0

No Consistency in treatment. Plus it’s impossible to see my regular doctor. It’s always someone new, probably a locum

Weekend and after hour’s service

Ealing Park Health Centre 2023-02-16 Person 3 5 0

One receptionist in particular is not friendly nor welcoming. The receptionists avoided eye contact with my son while he waited and only responded when I arrived next to him- he is 17 so they should greet him and help him. The receptionist we dealt with was abrupt and her tone of voice showed disinterest in the patients. It is concerning that the system employed is that it of triage - put in place by the least qualified ie reception staff - people need to be seen by a doctor, the practice is empty of patients and full of staff - everywhere else has moved on from Covid except this surgery.

Friendly and open receptionists A move back to people particularly the vulnerable and elderly having easier access to a doctor. Hi had to complete pages of econsult and was 9th in a telephone queue - I can cope with this but for many this would be too difficult and causes an ever increasing gap in medical care for those who cannot access easily what should be available. The surgery has clear messaging to patients about not coming to the practice- this is no longer ok